This Privacy Policy details the methods utilized by TT Solutions (operating as Kinetiq Online Electronics) when you visit or make a purchase from kinetiq.online (the “Site”). It specifies what personal information is collected, how it is used, and under what circumstances it may be shared.
Personal Information We Collect
While visiting the Site, certain information about your device is automatically collected. This includes your device’s web browser type, IP address, time zone, and the cookies installed on your device. Additionally, as you navigate the Site, we collect information about the particular web pages or products you view, the search terms or websites that referred you to the Site, and your interaction with the Site. This information is collectively referred to as “Device Information.”
Technologies We Use to Collect Device Information:
Cookies: Small data files placed on your device which typically include an identifier that is unique but anonymous. For details on cookies and their management, please visit http://www.allaboutcookies.org.
Log Files: These files monitor activities on the Site, collecting data that includes your IP address, browser type, Internet service provider, referring/exit pages, together with timestamps.
Web Beacons, Tags, and Pixels: These are electronic files that are employed to gather data about how you peruse the Site.
In the process of making a purchase on the Site, we collect information from you, including your name, billing address, shipping address, payment details (e.g., credit card number), email address, and phone number. This information is known as “Order Information.”
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
The Order Information we collect is mainly used to process purchases made via the Site—this includes managing payment information, coordinating shipping operations, and providing invoices and order confirmations. Furthermore, this Order Information enables us to:
Communicate with you.
Screen for potential risk or fraud.
Provide you with information or promotions pertaining to our products or services, in accordance with your preferences.
Device Information is used to identify potential risks and fraud, and more generally to enhance and optimize our Site (such as generating analytics about our customers’ Site interactions and measuring the impact of our marketing and advertising efforts).
Sharing Your Personal Information
Your Personal Information is disclosed to third parties to enable the use of your Personal Information as described above. For instance, we utilize WooCommerce to run our online store—read about the usage of your Personal Information by WooCommerce here: https://automattic.com/privacy/. We also engage Google Analytics for insights into how our customers utilize the Site—privacy practices by Google are delineated here: https://www.google.com/intl/en/policies/privacy/. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
Additionally, we may share your Personal Information to comply with relevant laws and regulations, to answer subpoenas, search warrants, or other lawful requests for the information we receive, or to otherwise safeguard our rights.
Do Not Track
Please be aware that our Site’s data collection and use practices are not modified when your browser sends a Do Not Track signal.
Your Rights
If you are a resident in Europe or Brazil, you are entitled to access the personal information we have about you, and to request that it be corrected, updated, or deleted. If you would like to exercise any of these rights, please get in touch with us using the contact information below.
Also, we process the information of European and Brazilian residents for purposes such as fulfilling contracts we might have with you (e.g., if you place an order through the Site), or otherwise in pursuit of our legitimate business interests described above. Notably, your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
Your Order Information is stored in our records unless you ask us to delete this information.
Changes to the Privacy Policy
We may update this privacy policy periodically to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not designed for individuals under the age of 13.
Contact Us
For further information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at customer.service@kinetiq.online or via mail using the following details:
TT Solutions
[Re: Privacy Compliance Officer]
40/51, Soi Indhamara 8, Suthisarnvinidchai Road , Sam Sen Nai Sub-district, Phaya Thai District, Bangkok
